Terms & Conditions

Please find the Gretna Chase Hotel terms and conditions of booking below:

  • To confirm reservations with the hotel, non-refundable deposits are required for packages, wedding receptions and room reservations.
  • We ask for payment of your final bill one month prior to your wedding reception date, accommodation may be taken care of at the time of arrival. Upon check-in you may be required to make a pre-authorisation with a card to allow you or your guests to charge any extras to rooms.
  • Reception meal room hire charges are included in all of our packages. Evening entertainment can be arranged with an additional room hire charge.
  • Weddings, accommodation and meal bookings looking to transfer to a alternative date will incur administration charges and will also be subject to price increases depending on chosen dates.
  • Any and all cancellations will forfeit the initial deposits paid.
  • Weddings and large group bookings looking to cancel will incur administration charges, along with loss of deposits and may also be due partial or full payment of the final balance depending on notice given. In each case, the percentage charged is based on the advance notice of cancellation given and applies to the estimated total cost of the booking:
    In the event of a cancellation with less than 3 months notice, The Gretna Chase Hotel reserves the right to charge 50% of the final estimated cost.
    In the event of a cancellation with less than 28 days notice, The Gretna Chase Hotel reserves the right to charge 100% of the final estimated cost.

If you have any queries or questions about your wedding day at the hotel please do not hesitate to contact us and one of our team will be more than happy to assist you.